SysMaster Adds Advanced CRM Web Interface to its VoiceMaster Billing Platform
August 19, 2002
Emeryville, CA
SysMaster Corporation, a leading provider of Voice-over-IP and networking solutions for the enterprise, announced today that it has added an advanced Customer Relationship Management (CRM) Web Interface to its VoiceMaster Billing Platform. The new interface facilitates the management of customer accounts over the internet and makes VoiceMaster Billing a true out-of-the-box solution for new generation telecom and ISP providers.
SysMaster’s new CRM interface is extremely flexible and designed to facilitate the creation and management of customer accounts over the internet. It allows end-users to sign up for service, view/change account profiles, view detailed history records and calling rates, and buy calling time with a credit card. The interface allows customization of all static and dynamic pages of the CRM web site so that companies can easily change the website look to fit their particular needs. Among advanced features is the possibility to run multiple CRM web sites on a single VoiceMaster so that resellers can have their own web presence.
“The new CRM Web Interface is a perfect example of our commitment to customers,” said Michael Fahey, SysMaster Director of Sales. “We originally developed the interface in response to a customer request, however later decided to include it as a standard feature in our VoiceMaster Billing Platform. In the near future, we plan to focus our development efforts on improving the functionality of our billing solution through adding more value-added features”.
About SysMaster Corp.
SysMaster Corp. is a leading provider of Voice-over-IP and networking solutions for the enterprise. With core strengths in technology, SysMaster’s mission is to deliver robust and innovative products that empower enterprises with the very latest advances in networking and Voice-over-IP capability. All SysMaster products are engineered to work together, enabling seamless deployment across enterprises and beyond. SysMaster Corp. is headquartered in Emeryville, CA. For more information call 1-877-900-3993 or visit www.sysmaster.com.
